Returns & Exchanges
We want you to love your skincare journey, which is why we offer a 30-day return window for products that don't meet your expectations. If you are not completely satisfied, we are here to make it right through a simple and transparent return process.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start your request.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided via email to ensure your return is tracked.
- 3.Pack and Ship
Securely pack the items in their original packaging, attach the label, and drop the package off at any authorized carrier location.
- 4.Receive Your Refund
After we receive and inspect your return, your refund will be processed back to your original payment method within 5-10 business days.